Privacy Policy

Effective Date: July 5, 2025

Boja Family Medicine (operated by Dr. Conrado Boja and Dr. Michael Boja) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and share information on our website (bojafamilymedicine.com). By using our site, you agree to the practices described here; if you do not agree, please do not use the site. We may update this policy at any time, and any changes will be posted on this page. Your continued use of the site following updates means you accept the new policy.

Information We Collect

  • Personal and Contact Information: When you use our contact forms or appointment tools, we may collect basic personal details such as your name, email address, phone number, and postal address. For example, if you request an appointment or send an inquiry, you might provide your name and contact info. Any additional information you enter in these forms (e.g. reason for visit) is also collected.

  • Health-Related Information: If you voluntarily share medical or health details in our forms (for instance, a brief description of your symptoms or health history), that information is collected as part of your submission. However, we do not store or transmit your protected health information (PHI) on this website. All sensitive health data and medical records are managed through Holy Name Medical Center’s secure patient portal, not through this site. In short, our site only collects health information you explicitly provide through contact or scheduling forms, and only in a non-secure context; any detailed PHI is handled via the HIPAA-compliant portal.

  • Technical and Usage Data: We automatically collect technical data about how you use our website. This includes your IP address, browser type, device and operating system, pages you visit, how long you stay, referring website, and similar usage information. We use Google Analytics and other analytics tools to gather these metrics. Importantly, no personally identifying or health-related information is sent to Google Analytics – these tools only see anonymous usage data.

How We Use Your Information

  • Provide Services and Respond to Inquiries: We use your contact and personal information to respond to your questions, schedule appointments, and provide the services you request. For example, when you submit a form, we may use your details to call or email you back and book an appointment or answer your query.

  • Improve Our Website and Services: Aggregate data (e.g. number of visitors, page views) helps us understand how the site is used. We use technical and usage data to improve website performance, fix errors, and enhance your user experience. For instance, we may update our site layout or content based on usage patterns.

  • Communications: We may use your email to communicate about your appointments or send you updates about our practice. We will not send you promotional marketing unless you specifically opt in. You can always opt out of any non-essential communications.

  • Legal and Safety Obligations: We may use and disclose information as required by law. For example, we may need to cooperate with law enforcement or legal requests. We also use data internally to protect our practice and other users (e.g. to investigate a potential security breach).

  • HIPAA Notice: Because we are a healthcare provider, HIPAA also governs how we handle PHI. This Privacy Policy covers only information collected through this website. It does not replace the Holy Name Medical Center Notice of Privacy Practices that applies to your medical records. Any health information collected on this site (e.g. via secure forms or portals) will be subject to that HIPAA Notice and protections. We maintain administrative, physical, and technical safeguards in line with HIPAA standards to protect any PHI that is handled through our secure systems.

Sharing Your Information

  • No Sale of Data: We do not sell, rent, or lease your personal information to third parties. We only share data as described below and as permitted by law.

  • Service Providers: We may share your information with trusted third-party service providers who help us operate the website or manage the practice. For example, this could include our web hosting company, email provider, or technology vendors. These partners are contractually required to keep your information confidential and use it only to provide the service (e.g. hosting the site, sending emails, analyzing site traffic).

  • Analytics and Scheduling Platforms: We use third-party tools like Google Analytics for site analytics and Zocdoc for appointment scheduling. These services receive limited information (for example, Google Analytics gets anonymized usage data, Zocdoc receives only the details needed to book an appointment). Google Analytics is set up so it never receives personally identifiable information or health data support.google.com. Zocdoc is a HIPAA-compliant scheduling service (it provides a Business Associate Agreement). Any data exchanged with these platforms is subject to their privacy policies. We never share your PHI with these services.

  • Holy Name Medical Center Portal: When you use our site to access medical services, you will be directed to the Holy Name Medical Center patient portal. Any Protected Health Information you submit there is handled entirely by Holy Name and is not collected or stored on Boja Family Medicine’s website. In other words, our website only links to the portal; all actual medical records and sensitive health data remain within Holy Name’s secure, HIPAA-compliant system.

  • Legal Disclosures: We may disclose information if required by law (e.g. a court order) or to protect our rights and safety, or to protect others.

Cookies and Third-Party Tracking

Our website uses “cookies” and similar technologies to improve your experience. Cookies are small text files stored by your browser that help recognize your device and collect information about your browsing (such as which pages you visited and how long you stayed). We use analytics cookies (e.g. Google Analytics) to count visits and measure traffic, which helps us improve site content and performance. We may also use other types of cookies (for example, functional cookies that remember your preferences).

You have the choice to accept or decline cookies through your browser settings. Most browsers allow you to control cookie settings (often under “Privacy” or “Security” preferences). Please note that disabling cookies may limit some features of our site.

In addition to cookies, third-party tracking technologies may be used by our service providers. For instance, the Zocdoc scheduling page may set its own cookies to facilitate appointment booking. These third parties collect only non-identifying information needed for their services. We do not allow any third-party tracking on patient-authenticated pages. Importantly, no personal health information from you is sent to Google Analytics or advertising networks.

Security and Your Rights

We take reasonable measures to protect your information. This includes administrative, technical, and physical safeguards such as secure servers, firewalls, encryption, password protections, and limited access controls. We follow industry best practices and HIPAA security standards to help guard your personal and medical information against unauthorized access or disclosure.

Under HIPAA and related laws, patients have specific privacy rights. For example, you have the right to receive a copy of a Notice of Privacy Practices which explains how your medical information is used and shared. You also have the right to access and obtain a copy of your own medical records within a reasonable time, and to request corrections if you believe information is inaccurate. You may request restrictions on certain uses of your PHI and an accounting of disclosures (who your data was shared with). If you have questions about these rights or want to exercise them, please contact us or refer to the Holy Name Medical Center Notice of Privacy Practices.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact Boja Family Medicine’s Privacy Officer: 1150 Teaneck Road, Suite 1, Teaneck, NJ 07666 (phone: 201-833-9000; email: bojafamilymedicine@gmail.com). You may also visit us at 159 Bloomfield Avenue, Nutley, NJ 07110 for privacy-related inquiries. We will make every effort to address your concerns in a timely manner.